Managed Print Services Sydney

Name: Global Office Machines
Address: Unit 2, 123 Business St, Sydney, NSW, 2000, AU
Telephone: 1300 882 852
Price range: $$

The Nationwide Specialists
In Fleet Management

Book Online

Call 1300 882 852

We repair all brands, all makes, all models.

Roughly 6% of total annual revenue is a result of printing expenditure. However, many businesses don’t plan for printer servicing or repairs until it’s too late, causing your teams’ printing needs to come to a grinding halt. Unless you enjoy the seamless experience of our managed print services in Sydney (and the rest of Australia).

For one fixed monthly investment, you can lease or hire a printer or copier with all your servicing, repairs, toners and parts all handled and included. Our qualified printer technicians at Global Office Machines use remote monitoring technology to send toners before you run out, service your machine as needed and attend to repairs before they result in breakdowns to help you keep your office running smoothly. It’s a popular choice with businesses, government departments and schools throughout Sydney and the rest of Australia. Contact our team today to get started with a free consultation.

Book Now

Need Your Printer Repaired?

Fill in the booking form and a GOM Workplace Specialist will call you back within the hour.

Our Managed Print Approach

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BUSINESS ASSESSMENT

Global Office Machines will undertake an assessment of your current business situation so we can grasp an understanding of your current and future printing needs, identify what workflow challenges you face and discuss your overall business goals.

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RECOMMENDATION

Upon completion of the assessment, a strategy will be formulated specific to your business that will help overcome the aforementioned challenges, ultimately resulting in a smoother workflow and goal achievement.

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IMPLEMENTATION

Our team will seamlessly execute our action plan ensuring all business operations remain uninterrupted throughout the process. From day one, we are confident you will see an improvement in workflow and services.

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PROGRESSION

Global Office Machines are committed to providing ongoing quality control and services throughout your journey with our company. Remote device management allows us to ensure minimal downtime and keep your business updated with the latest technology.

Managed Print Solutions Tailored to Your Business’s Printing Needs

With our flexible managed print solutions, you can handle as little or as much of your printing needs as you like. You can choose to just hire or rent a copier or printer in Sydney, or let us look after servicing, repairs and consumables too for the easiest solution for your business.

When you choose Global Office Machines, you’re backed by our more than 25 years of experience with Australia’s leading printer brands, including HP, Samsung, Canon and more. By utilising our remote monitoring technology, we can support businesses anywhere in Australia. Give us a call on 1300 882 852 to find your ideal solution.

Book Now

Call 1300 882 852

When it comes to repairing your printer, we have a simple service philosophy: Get it fixed—FAST!

29 years experience
fixing all makes
and models.

Free loan machine
provided while we
work on yours.

3 month warranty on
all replacement
parts.

Only Original Equipment
Manufacturer spare
parts are used.

There are no printer problems we can't fix.

Paper Jams and Feed Issues

We’ll quickly clear paper jams and make sure your printer feeds paper smoothly and reliably.

Ink and Toner Troubles

From installation problems to low levels or print streaks, we handle all cartridge-related issues with ease.

Network Connection Problems

Having trouble getting your printer online? We can fix both wired and wireless connectivity issues.

Drum Units

Our experts can identify and fix faults with your laser printer drum unit, ensuring it works seamlessly with your toner.

Print Quality Issues

If your prints look faded, smudged or streaky, we’ll get to the bottom of it and restore sharp, clean output.

Error Codes and Messages

Confusing printer error codes? We’ll interpret the message and resolve whatever’s causing the disruption.

Power Failures

If your printer won’t switch on or has intermittent power issues, we’ll trace the fault and get it running again.

Slow Printing Performance

We’ll investigate what's slowing things down and tune your printer for faster, more efficient output.

Unusual Printer Noises

Strange sounds coming from your printer? We’ll identify the source and fix any mechanical faults before they escalate.

We keep it simple across three easy steps.

Book a
service

Call us or book online we ll arrange a time that suits you, with no fuss.

We diagnose
and fix

Our technicians come to you to quickly diagnose the problem and provide a detailed quote.

Back to
business

If we can t immediately sort your problem we ll supply a replacement printer to ensure minimum downtime.

Our reputation is built on results.

    
 
 
       Posted on Google  
   
   Ratih Setyahardja 
 
 
 
 Trustindex verifies that the original source of the review is Google. Huge thanks to Chris and Elijah at Global Office Machine for their exceptional service. They worked wonders on our old model printer and fax machine—equipment that others might have written off. The turnaround was fast, the work was thorough, and the customer service was hands-down the best we’ve experienced. Chris was incredibly friendly and knowledgeable and helpful, and Elijah made sure everything was running perfectly before wrapping up. Professional, efficient, and genuinely caring—highly recommend Global Office Machine!
  
 
      Posted on Google  
   
   Paul van Reyk 
 
 
 
 Trustindex verifies that the original source of the review is Google. Anthony was excellent at resolving trouble I was having with  my printer, He was excellent telling me what he was doing step by step
  
 
      Posted on Google  
   
   Ashling Kennedy 
 
 
 
 Trustindex verifies that the original source of the review is Google. Where to begin! An amazing experience all around. Chris and the team turned this around in such a short amount of time, it is even hard to believe! Chris was hoenstly so pleasant and kind - nearly felt like we were best friends! 4pm yesterday, the printer was broken - unsure if we would be able to get parts before Christmas. Today at 12:30pm, printer is fixed and we are back in action. I cannot thank the team enough for all of the hard work that went into sourcing the parts this side of Christmas and in less than 12 hours. All around a great experience!! Shout out to our technician Andy, who diagnosed the issue yesterday who even did a follow up call to check all went well today. Amazing customer service, amazing service and an amazing team! Thank you SO much again!! x
  
 
      Posted on Google  
   
   Amy Novak 
 
 
 
 Trustindex verifies that the original source of the review is Google. A big shoutout to Chrissy and the team at Global Office Machines! They’re fantastic - always quick to respond and resolve any issues or concerns we have at the office. Truly excellent service, highly recommend.
  
 
      Posted on Google  
   
   Therese Edwell 
 
 
 
 Trustindex verifies that the original source of the review is Google. I was so impressed with the speed at which my printer problems were solved.  Extremely pleasant staff.  Thoroughly recommend this firm.
  
 
      Posted on Google  
   
   Bridgette 
 
 
 
 Trustindex verifies that the original source of the review is Google. I have used the services of GOM for many years and I can honestly say that I have never been disappointed with the standard of care they provide and the support of their wonderful staff. I have an older model printer and they have always gone out of their way to find the parts and ensure that the printer is working well.  I would give them ten stars instead of five because it is not common to find an organisation that consistently provides such excellence across the board. I give a special thanks to Kristie, Belinda and George for assisting me with my recent job.
  
 
      Posted on Google  
   
   Cathy 
 
 
 
 Trustindex verifies that the original source of the review is Google. Machine fixed with attendance by GOM and looked after us. Been using them for years, no issue.
  
 
      Posted on Google  
   
   Marion D'Souza 
 
 
 
 Trustindex verifies that the original source of the review is Google. Global Office Machines has always been reliable and good, but with the new solutions manager Mils Ratiram its simply the best.
Mils knowledge, skills, experience and supportive nature makes working with Global Office Machines a great experience. Thank you Mils
  
 
      Posted on Google  
   
   M. G Squared 
 
 
 
 Trustindex verifies that the original source of the review is Google. From the first call, to the service call, to the follow up, to the cost. First class professionals, we will definitely be back.
  
 
      Posted on Google  
   
   Nicholas Malouf 
 
 
 
 Trustindex verifies that the original source of the review is Google. GOM have been amazing with their service and communication with my new Printer Installation. I highly recommend them for any Business or personal Printer & service needs.
Thanks Team GOM :)

Frequently Asked Questions

What is a managed print service?

A managed print service is an all-in-one printer solution, including the supply and on-going maintenance of your chosen machine. It’s the easiest way to meet your printing needs without worrying about replacing toner cartridges and repairing broken printers. Managed printer services are designed to help reduce your downtime and save you money in the long run.

What is included in a managed print service?

A managed print service will typically include servicing of your machine, replacement toners, and any parts and repairs you may need for a fixed monthly fee. At Global Office Machines, our Sydney managed print service means you never have to worry about finding someone who can service or repair your machine, or running out of toner. We manage your printer needs through our remote device management tools to monitor your printer health and toner levels, so we’re always one step ahead.

How flexible are our managed print service plans?

Most managed print services can be adapted to your needs. Our team at Global Office Machines will help ensure your managed print service works for your business and its printing needs, whether you print daily or less regularly.

What are some benefits of a managed print service?

Some of the top benefits of using a managed print service include:

Save costs on servicing, maintaining and repairing your printer.
Reducing stress on your team having to manage toners, printer troubleshooting and more.
Improve productivity, reducing printer downtime.
Never run out of toner with new cartridges delivered before you run out.
Reduced IT pressures and costs.
Expert support

What is the difference between a service agreement and a managed print service plan?

The main difference between printer service agreements and a managed print service plan is what is covered in your monthly cost. With a wide-format service plan, you pay a fixed monthly cost that covers you for call-outs, labour and parts, with discounts for consumables on an as-needed basis. A standard service agreement includes your service and repairs with consumables charged on a cost-per-page basis. A managed print service plan covers you for servicing, repairs, parts and consumables for one, fixed monthly cost for the least amount of stress possible.

Wide Format Printer Service Agreement

When signed onto a service agreement for a wide format printer, there is a fixed monthly fee payable by the customer, and in exchange, there are no charges on any call-out fees, labour, or parts. In this scenario, it is important to note that the consumables are still charged at a discounted rate and the customer is to purchase them through Global Office Machines as required.

Printer/ Photocopier Service Agreement

Choosing a service agreement for your printer or photocopier essentially means that Global Office Machines will service and repair your machine as well as supply consumables all on a cost per page basis.

Managed print services Sydney

Electing to go on a managed print service plan essentially means that the customer is not charged for call-out fees, parts, services, or toner. On a MPS, rather than printing and paying for replacement toners regularly, you only pay a single fee per month that covers lease/ rental as well as a cost per print. Having your machine under a managed print Sydney services program lowers your on-hand inventory as we remotely monitor the printing and toner usage, sending your replacement toners right when you need them.

All our programs guarantee that you are prioritised to ensure minimal downtime from the point your machine breaks down till you’re back up and running. If you’re still having trouble deciding between any of our programs, give us a call and speak to our workflow print specialist who will be able to answer any further questions and make this decision simple and valuable.

Interested in how a managed service plan might work for your Sydney business?

Call our team at Global Office Machines on 1300 882 852 to find out more and for a quote tailored to your needs.