Welcome to Global Office Machines
Established in 1996 due to a prevalent gap in the market for onsite printer repairs and service, Global Office Machines (GOM) is a 100% Australian owned and operated company. Over the years, GOM has established itself as the industry leader and front runner in the provision of excellent customer service, reputable services, and sound solutions. All technicians at Global Office Machines have undergone extensive training, and our team displays an unprecedented dedication to providing customer care of the highest quality.
Our key services are consistently carried out with efficiency and professionalism, and are not limited to printers alone, but also; plotters, photocopiers, fax machines, multifunction devices and more. Furthermore, we also offer genuine and compatible toners, inks, drums, printheads and plotter paper all delivered right to your door, and always at a competitive price.
Simply put, Global Office Machines is “all about the service”. Whether you are looking for machine repairs, to purchase a new printer, plotter or photocopier, or looking to buy consumables; we will continually endeavour to provide prompt and efficient service with an ongoing dedication to customer service.
Who is Global Office Machines
Our company mission is to exceed customer expectations at all times through the provision of exceptional customer service. Here at Global Office Machines – it’s all about the service!
All technicians at Global Office Machines have undergone extensive and ongoing training to ensure that they are equipped with the most up-to-date knowledge on all makes and models in order to provide you the best possible service.
If your printer is in need of service or repairs, call our friendly team to find out your call out rate today. Your call out fee is a flat rate regardless of how long our technicians are onsite. If you require parts for repairs, then you will be provided the cost of parts for your authorisation before any repairs are conducted.
If you are looking for a service contract that encompasses the cost of service and consumables, then have a chat to one of our specialists about how we can provide your business visibility and control over your printing costs with the use of a Managed Print Service contract. Or exclusively at GOM, we offer the PH4S agreement!
Global Office Machines Offer you
- Highly Qualified Technicians
- No Hourly Rates
- Onsite Service & Repairs
- 98% First Visit Success Rate
- Servicing ALL Major Brands
- Free Loan Machines As Required
- No Lock-in Contracts
- Competitive Pricing on Service
- 3 Month Parts Warranty
- Emergency Toner Deliveries
- Discounted Consumables
- Personally Tailored Agreements
- Total Dedication to Service
- Service Vehicles with Parts & Tools
- Focus on Preventative Maintenance
- Full Transparency – No Hidden Costs
- HP Gold Business Partner
- Sydney Wide Plotter Specialist
Our Clients Opinion About Us
I called for a printer repair service late afternoon and Adrian, a service technician arrived early the following day. The express service is impressive and I can say the job is really efficient– well done GOM. Cheers!
Well done GOM! The onsite service was prompt and the technician was polite and I appreciate his professionalism. What a surprise- the invoice we received was VERY reasonable! Highly recommended!
I called GOM in desperation after a few different printer repairs companies in Sydney failed to identify the issue with our HP plotter. We were impressed with the knowledge of the technician who serviced our printer. GOM is worth calling for your next printer repair job.
Our technician was here almost as I put the phone down – amazing. He has replaced the maintenance kit and taken the machine to replace the drivers which were making a dreadful sound. GOM addressed the urgency of need for our repairs. Good Job!
Thank you so very, very much for the delivery of the temporary photocopier whilst we are waiting for spare parts for our own machine. What a wonderful display of customer-service problem-solving above and beyond the call. I’ve just finished a massive photocopy job which needed doing and I am so grateful to you both and everyone else involved who enabled me to do so. Thanks again.