Common Printer Problems

Are you having issues and problems with your printer? If so, we can help you on how to solve common printer problems. It is important to know the basic troubleshooting methods for your printer so you do not have to call on a technician every time there is an issue. However, it is also important to recognize the problem to determine if you can handle it on your own, or if it is time to call on a professional.

A printer can last for many years and make thousands of prints. The reason why printers sometimes don’t last as long as we’d expect is because of improper use. Both over and under using the machine can cause problems. If under used printers you may run into issues such as dried up ink blocking the nozzles. A two week holiday for a printer can ruin its ink and cartridges. It is an important note to consider as part of the maintenance procedure. You should not focus solely on how to fix printer problems but also know how to maintain it.

Here are some of the common problems and how to troubleshoot it. Just a reminder, if you can see that you can’t do it and is lacking skills or abilities, it is best to find a professional printer repair technician in order to avoid further problems. You would not want to cause more damage to your printer by attempting to fix it, even with limited knowledge or experience.

Printer not printing. This is one of the most basic printer troubleshooting issues that you will encounter. When this happens, it is difficult to diagnose the cause of the problem especially when you had no trouble with using it previously. To solve this problem, it is necessary to start with the basics. You have to check if there are any error messages, if the paper is in place, the ink cartridges are not empty and the USB cable is plugged or if it is connected to a Wi-Fi network. It is your job to check into all of these possibilities so you can address them. You should also check all components of the printer to make sure they are connected to your PC or else it won’t be able to read the data that you are trying to print.

Paper always gets stuck in the printer. When this situation continually happens, there is probably a small piece of paper somewhere in the paper feed mechanism. You have to take all the paper out from the tray and open the flaps to remove any pieces of paper or any foreign objects. This will also serve as a reminder that you should regularly clean your printer. Foreign objects can get stuck into the paper feed mechanism, and disrupt its normal operation.

There is a blank sheet being ejected each time you print. All you need to do is open “Devices and Printers” located in the Control Panel on your PC. Then right click the printer to select the “Printing Preferences. If you cannot see the enable/disable tool, right click the printer then select “Properties”. There you can configure it and customise the printer.

There are many printer technical problems that you can encounter. The ones listed above are not the biggest printer problems but basic issues that most printer owners will run into at some point. Most of the issues mentioned above can be handled by yourself. But for more advanced issues, you need to leave it to an expert. If you want the fastest and most reliable way, find the nearest professional printer repair technician.

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Ratih Setyahardja profile picture
Ratih Setyahardja
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Huge thanks to Chris and Elijah at Global Office Machine for their exceptional service. They worked wonders on our old model printer and fax machine—equipment that others might have written off. The turnaround was fast, the work was thorough, and the customer service was hands-down the best we’ve experienced. Chris was incredibly friendly and knowledgeable and helpful, and Elijah made sure everything was running perfectly before wrapping up. Professional, efficient, and genuinely caring—highly recommend Global Office Machine!
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Paul van Reyk
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Anthony was excellent at resolving trouble I was having with my printer, He was excellent telling me what he was doing step by step
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Ashling Kennedy profile picture
Ashling Kennedy
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Where to begin! An amazing experience all around. Chris and the team turned this around in such a short amount of time, it is even hard to believe! Chris was hoenstly so pleasant and kind - nearly felt like we were best friends! 4pm yesterday, the printer was broken - unsure if we would be able to get parts before Christmas. Today at 12:30pm, printer is fixed and we are back in action. I cannot thank the team enough for all of the hard work that went into sourcing the parts this side of Christmas and in less than 12 hours. All around a great experience!! Shout out to our technician Andy, who diagnosed the issue yesterday who even did a follow up call to check all went well today. Amazing customer service, amazing service and an amazing team! Thank you SO much again!! x
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Amy Novak
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A big shoutout to Chrissy and the team at Global Office Machines! They’re fantastic - always quick to respond and resolve any issues or concerns we have at the office. Truly excellent service, highly recommend.
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Therese Edwell
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I was so impressed with the speed at which my printer problems were solved. Extremely pleasant staff. Thoroughly recommend this firm.
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Bridgette profile picture
Bridgette
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I have used the services of GOM for many years and I can honestly say that I have never been disappointed with the standard of care they provide and the support of their wonderful staff. I have an older model printer and they have always gone out of their way to find the parts and ensure that the printer is working well. I would give them ten stars instead of five because it is not common to find an organisation that consistently provides such excellence across the board. I give a special thanks to Kristie, Belinda and George for assisting me with my recent job.
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Cathy
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Machine fixed with attendance by GOM and looked after us. Been using them for years, no issue.
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Marion D'Souza
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Global Office Machines has always been reliable and good, but with the new solutions manager Mils Ratiram its simply the best. Mils knowledge, skills, experience and supportive nature makes working with Global Office Machines a great experience. Thank you Mils
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M. G Squared
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From the first call, to the service call, to the follow up, to the cost. First class professionals, we will definitely be back.
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Nicholas Malouf
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GOM have been amazing with their service and communication with my new Printer Installation. I highly recommend them for any Business or personal Printer & service needs. Thanks Team GOM :)

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