GOM Membership Program

What is a GOM Membership Program?

This is a program exclusively offered by Global Office Machines, included in the purchase of any eligible machines. This is a unique program offered by us to our loyal customers that does not want to commit to our Managed Print Services program.

We will lock-in the price of the labour, parts, and consumables for the duration of the membership with a heavily discounted rate. This means you won’t get affected for any price increase from the manufacturer. All the prices will be quoted before the start of the membership period. Whenever you run out of toner or needing a service, just call us and we will book a service for you.

What is included in a GOM Membership Program?

There are lots of benefits in joining our membership program. This includes 4 – 6 hours response time when you lodge a service call and we will provide you with loan machine if we can’t fix it in 48 hours. We also provide a free bi-annual complimentary service to maintain your printer and to keep it running well. We can provide you also with a toner monitoring software to make sure you never run out of toner.

How flexible are our Membership Program?

At Global, customer satisfaction is our priority. We can absolutely customise our membership programs to best suit your needs. There is no lock-in contract as well, you can cancel it anytime with no hidden cost at all!

What is the difference between GOM Membership Program and Managed Print Services?

Although both of these programs are designed to ease the management of our customers print fleet and to improve their workflow, each of this program is designed differently to offer the best solutions depending on our customers need.

The Managed Print Services covers all service, labour, parts, and consumables (except paper) during the duration of the contract that need to be committed by both parties. This suitable for customers that print excessively every month and want a hassle-free managed print solutions. The cost is based on monthly print volume.

On the other hand, the GOM Membership Program offers a heavily reduced rate of the service, labour, parts, and consumables during the duration of the contract that can be cancelled at anytime. All services and consumables must be lodged/purchased with GOM. In return, we provide with a quick turn-around time as well as loan machine if required. This suitable for customers that does not want to sign a long-term commitment and want to opt-in a pay-as-you-go basis.

Not sure which plan is right for you?

Contact us or Speak to one of our Global Office Machines representatives on (02) 9874 4411 and they’ll be able to help you out with any further questions you may have regarding this program.