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Samsung SL-M3820DW Mono Laser Printer
The ProXpress M3820DW produces high-definition prints at a fast printing pace for maximum business efficiency. Its double-sided standard automatic duplex option allows for professional printing of commercial booklets and pamphlets. This Samsung printer features an Eco button, which automatically sets off duplex or 2-up printing.
| At a glance
• Powered by a Cortex™-A5 core processor, for top productivity and up to 256MB of memory available. |
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**ASK ABOUT OUR DELIVERY AND INSTALLATION SERVICE NEAR YOU** T&C’S APPLY
Key Specs
General Information
| Functions | |
| Print speed | up to 38ppm |
| Print Resolution | up to 1200 x 1200 dpi effective output |
| Added Features | Eco Print, Secure Print, Wireless |
Connectivity
| Interface | Ethernet 10 / 100 Base TX / High Speed USB 2.0 / Wirelss 802.11b/g/n |
| Printer Languages | SPL, PostScript3, PCL6, PCL5e, IBM ProPrinter, EPSON |
Media
| Paper Input | 250 sheets |
| Duplex | Yes |
Other Information
| Memory | 128 MB |
| Consumable | MLT-D203L |
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Our company mission is to exceed customer expectations at all times through the provision of exceptional customer service. Here at Global Office Machines – it’s all about the service!
All technicians at Global Office Machines have undergone extensive and ongoing training to ensure that they are equipped with the most up-to-date knowledge on all makes and models in order to provide you the best possible service.
If your printer is in need of service or repairs, call our friendly team to find out your call out rate today. Your call out fee is a flat rate regardless of how long our technicians are onsite. If you require parts for repairs, then you will be provided the cost of parts for your authorisation before any repairs are conducted.
If you are looking for a service contract that encompasses the cost of service and consumables, then have a chat to one of our specialists about how we can provide your business visibility and control over your printing costs with the use of a Managed Print Service contract. Or exclusively at GOM, we offer the PH4S agreement!
I called for a printer repair service late afternoon and Adrian, a service technician arrived early the following day. The express service is impressive and I can say the job is really efficient– well done GOM. Cheers!
Well done GOM! The onsite service was prompt and the technician was polite and I appreciate his professionalism. What a surprise- the invoice we received was VERY reasonable! Highly recommend… 🙂
I called GOM in desperation after a few different printer repairs companies in Sydney failed to identify the issue with our HP plotter. We were impressed with the knowledge of the technician who serviced our printer. GOM is worth calling for your next printer repair job.
Our technician was here almost as I put the phone down – amazing. He has replaced the maintenance kit and taken the machine to replace the drivers which were making a dreadful sound. GOM addressed the urgency of need for our repairs. Good Job!
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Alice M. Drury –
We have both the SL-M3820DW and the SL-M4020ND laser printers with the goal to increase printing efficiency in the office. So we got to comparing both one day, betting on which one is better.
Everything is basically the same except for the printing speed. SL-M3820DW prints up to 38ppm in A4 (42ppm in Letter), while the SL-M4020ND does so in 40ppm. I’m not sure if it makes a huge difference in printer speak, but, as the saying goes, every second counts.
There’s no problem with printing efficiency, however. And the fact that printing can be done wirelessly, makes everyone’s lives a lot easier.
But there’s one area where the specs on paper doesn’t coincide with the printer performance. Although it says that firs page out is ready in 6.5 seconds from cold, I’ve experienced longer delays, like 5 or 10 seconds more. It doesn’t always happen, but it can get frustrating when you’re beating a deadline. 5-second delay makes a huge difference under those circumstances.
Overall, however, the printer works as expected. It’s specifically assigned to our department, and the IT people set it up in such a way that bottlenecks are avoided and that people from other departments don’t have access to it.
When it comes to customer support, Samsung’s could use some improvement. Quick response is often all we need. Good thing we can ask help from the retailers that sold us the printer. I have to say their techs are so much more responsive, and are always available to help us out.